His Excellency Akbar Al Baker, the Chief Executive of Qatar Airways Group, was honored with the CEO Lifetime Achievement Award at the Airline Passenger Experience Association (APEX)/IFSA Awards Ceremony in Long Beach, California on September 20. This award is given to industry leaders in recognition of their dedication, efforts, and commitment to improving the passenger experience. APEX is a non-profit organization representing major international airlines and focuses on enhancing passenger experiences in collaboration with the International Flight Services Association and Future Travel Experience.

The CEO Lifetime Achievement Award is a prestigious honor and has been presented only six times since APEX’s establishment in 1979, selectively recognizing leaders and visionaries for their contributions to the aviation sector. Akbar Al Baker also received three other awards for Qatar Airways: the 2024 APEX World Class Award, APEX Award for Best Entertainment in the Middle East, and the APEX Award for Global Best Food & Beverage. These awards were based on certified passenger votes.

Al Baker expressed his gratitude and pride in these accolades, emphasizing Qatar Airways’ commitment to customer service quality and luxury. He credited the dedication of the airline’s employees worldwide for its success.

APEX also acknowledged Al Baker’s leadership in delivering a service quality that goes beyond the conventional five-star rating. APEX CEO Dr. Joe Leader praised Al Baker as a pioneer in aviation, highlighting his innovation, commitment to passenger excellence, and accomplishments such as the Qsuite experience, in-flight entertainment library, and health measures during challenging times. He described Al Baker as a leader who has redefined the aviation industry.

In conclusion, Akbar Al Baker received the CEO Lifetime Achievement Award from APEX in recognition of his exceptional leadership and contributions to Qatar Airways and the aviation sector. Additionally, Qatar Airways received several other awards for its excellence in passenger experience and services, all of which were determined by passenger votes.